1. Introduction
Heart Essence Coaching values your trust and is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and protect your personal information.
2. Information We Collect
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Session Details: Notes and observations from coaching sessions, preferences, and any other information you voluntarily provide.
- Technical Information: Data such as IP address, browser type, and cookies for website functionality (if applicable).
3. How We Use Your Information
- To provide coaching services and communicate with you effectively.
- To process payments and manage your account.
- To personalize your coaching experience.
- For compliance with legal obligations or dispute resolution.
4. How We Share Your Information
We will not sell, rent, or trade your personal information. Your data may be shared with trusted service providers (e.g., payment processors) solely to support the services provided.
5. Data Security
Heart Essence Coaching implements reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be 100% secure.
6. Your Rights
- You have the right to access, correct, or delete your personal information.
- You may opt out of receiving promotional communications at any time.
7. Retention of Data
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
8. Updates to this Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated to you directly.
9. Contact Us
If you have questions or concerns about this policy, please get in touch with us at evelinesheartessencecoaching72@gmail.com
General Guidelines for Heart Essence Coaching
1. Purpose and Approach
Heart Essence Coaching is dedicated to supporting individuals in achieving personal growth, self-awareness, and emotional wellness. Our approach is client-centered, empathetic, and non-judgmental.
2. Client Responsibilities
- Active Participation: Clients are encouraged to actively engage in sessions and follow through on agreed-upon actions.
- Openness and Honesty: Share relevant information to facilitate an effective coaching process.
- Confidentiality: Respect the confidentiality of shared materials and session discussions.
3. Coach Responsibilities
- Provide a safe, supportive, and respectful environment for clients.
- Maintain professional boundaries and confidentiality.
- Commit to ongoing professional development to enhance skills and expertise.
4. Confidentiality Agreement
All information shared during sessions is confidential unless disclosure is required by law or necessary to prevent harm.
5. Cancellation and Rescheduling Policy
Clients must provide at least 24 hours’ notice for cancellations or rescheduling. Missed appointments or late cancellations may incur a fee.
6. Scope of Practice
Heart Essence Coaching does not provide medical, legal, or psychological advice. Clients are encouraged to seek appropriate professional services when necessary.
7. Feedback and Continuous Improvement
Clients are welcome to provide feedback to enhance the quality of services.
8. Termination of Services
Coaching relationships may be terminated by either party with appropriate notice. A summary session is recommended to conclude the relationship positively.
9. Contact for Support
For additional questions or support, don’t hesitate to get in touch with evelinesheartessencecoaching72@gmail.com